Discuss Disclosure, Apology, and Offer programs.
Students will compose a 7-10 page paper written in APA style. Add appropriate title and reference pages. An Abstract is not needed. Papers should have 8-10 references. Students will choose the following topic:
Discuss Disclosure, Apology, and Offer programs. Compare and contrast benefits and drawbacks to the organization and the patient/family and/or provider. Analyze the impact to patient care outcomes. Provide examples and supporting evidence.